Privacy Policy
Welcome to Skillbourg! This Privacy Policy explains how RMT Labs S.A. ("Skillbourg," "we," "us," or "our") collects, uses, shares, and protects your information when you use our mobile application and related services (collectively, the "Service").
Our headquarters are located in Luxembourg, and we are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
We collect information that is essential to provide and improve our AI-powered career services. This includes:
Information You Provide Directly:
- Account & Profile Information: When you register and generate your profile, we collect your Email Address, Nationality, and Country of Residence. You may also voluntarily provide your Phone Number, which is optional.
- Professional Profile Data: The entire contents of your CV (PDF or DOCX), which you upload. Our AI parses this document to extract your work history, education, certifications, and skills.
- Rich Media (Optional): Your profile photo and introduction video if you choose to upload them later.
- Communications: Any information you provide when you contact us for support.
Information Collected Automatically:
- Usage Data: Information about how you interact with our Service, such as the jobs you view, applications you submit or withdraw, and features you use.
- Device Information: Your mobile device's unique ID, IP address, operating system, and browser type.
2. How We Use Your Information
Your data is used to power the features that make Skillbourg a valuable career tool. Our primary purposes are:
- To Provide and Maintain the Service: To create your account, use your CV to generate your AI-powered profile, and allow you to manage your applications.
- To Enhance Account Security (Optional): To verify your account using your optional phone number. This helps protect the integrity of our platform.
- To Power AI Job Matching: To analyze your profile (including nationality and country of residence) to provide you with personalized job recommendations.
- To Facilitate Job Applications: To share your profile with potential employers only when you explicitly apply for a job.
- To Communicate With You: To send you notifications about your application status, service updates, and security alerts.
- To Improve Our Service: To analyze usage trends and feedback to enhance our AI algorithms and overall user experience.
3. How We Share Your Information
Your privacy is paramount. We do not sell your personal data. We only share your information in the following circumstances:
- With Potential Employers: When you apply for a job through our platform, your profile information is securely transmitted to that specific employer for their recruitment process.
- With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud) and data analytics. These providers are contractually obligated to protect your data.
- For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights or the safety of others.
4. Your Data Protection Rights (GDPR)
As a user, you have full control over your personal data. Your rights include:
- The Right to Access: You can request a copy of the personal data we hold about you.
- The Right to Rectification: You can edit your profile information at any time to correct or complete it.
- The Right to Erasure (Right to be Forgotten): You can delete your account at any time from within the app, which will permanently erase your personal data from our systems.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain conditions.
- The Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you.
- The Right to Object: You have the right to object to our processing of your personal data.
To exercise any of these rights, please contact us at: [email protected]
5. Data Security & Retention
- We use robust security measures to protect your data and retain it as long as your account is active.
- Data Retention: We retain your personal data for as long as your account is active to provide you with the Service.
- Deactivating your account hides your profile but saves your data for easy reactivation.
- Deleting your account begins a 30-day recovery period, after which your data is permanently erased. You can restore your account by logging in during this window.
6. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at: [email protected]